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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katharine Norris

June 5, 2025

5  out of  5
rating by Katharine Norris
"Renee Hyde and her staff are extremely professional. Anytime I have ever needed help, they have responded promptly & thoroughly. I highly recommend them!"
We responded:
"Hi Katharine, Thank you for the 5-star review. We are so appreciative of your business and glad we were able to assist you. "
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Felipe Camacho

May 31, 2025

5  out of  5
rating by Felipe Camacho
"Becca is a total pleasure to work with – I highly recommend her. She’s very knowledgeable, friendly, and reliable."
We responded:
"Hi Felipe, thank you for the 5-star review and for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service that Becca provided. If you ever have any questions or need assistance, we’re here to help!"
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Kenny Gonzalez

May 30, 2025

5  out of  5
rating by Kenny Gonzalez
"Rebecca was very helpful and knowledgable with what I was looking for"
We responded:
"Hi Kenny, Thank you for the 5-star review. We appreciate your business. "
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Katie Glatzel

May 30, 2025

5  out of  5
rating by Katie Glatzel
"I worked with Rebecca Garner in regards to a life insurance policy. She was very professional, detailed and thorough in explaining various options available to me. She listened to my concerns and was able to satisfied my questions. Her engaging attitude made the process go smoothly. I would highly recommend speaking with Rebecca for any of your life insurance questions."
We responded:
"Hi Katie, Thank you so much for the 5-star review! We are glad that Rebecca was able to help you with your life insurance needs. We look forward to continuing to support all your insurance needs."
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Cedric Kong

May 30, 2025

5  out of  5
rating by Cedric Kong
"Susan was a great help when I had family living out of the country and I needed help sorting out auto and life insurances. And even after I moved to a new state, Rebecca continued to help me with renters insurance. Both were very responsive and a pleasure to work with, and I would highly recommend!"
We responded:
"HI Cedric, thank you so much for your 5-star review! We are delighted to know you had a great experience with Susan in our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lewis Jester

May 30, 2025

5  out of  5
rating by Lewis Jester
"Luisa did an excellent job helping us through arranging a CA Fair Plan insurance after State Farm sent us a non-renewal notice."
We responded:
"Hi Lewis, thank you so much for the 5-star review. We appreciate your business and are glad that Luisa was able to provide you with excellent customer service arranging CA Fair Plan Insurance."
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Joe Messina

May 28, 2025

5  out of  5
rating by Joe Messina
"This review is for Susan Robinson. There was a problem with my appointment, it was going to be cancelled. Susan found time to take me in to go over my policy, Susan explained my policy clearly and easy to understand. Thank You Susan, you really helped with the questions I had."
We responded:
"Hi Joe, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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David Hayward

May 25, 2025

5  out of  5
rating by David Hayward
"Susan at Renee Hyde always goes above and beyond to help, and never makes me feel rushed. Seems like she makes a special effort to remember each customer and the particulars of their situation."
We responded:
"Hi David, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Archie Eckles

May 19, 2025

4  out of  5
rating by Archie Eckles
"Longtime Customer , they take care of me No complaints...."
We responded:
"Hi Archie. Thank you for taking the time to give us a review. We really value your business and loyalty. Thank you for being a long time insurance customer of ours. "
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Jim Whitten

May 16, 2025

1  out of  5
rating by Jim Whitten
"I dealt with Shanna at State Farm in Windsor and was very pleased with my results, I just purchased a new vehicle and needed to get it under insurance while taking a previously owned vehicle lower insurance as I was about ready to sell it and Shannon was extremely helpful in getting all this done. I also wanted to get some information about looking at my homeowners insurance coverage and she happily was able to start setting up an appointment with me and another agent in the office who is much better at this part of the insurance policy."
We responded:
"Jim. thank you for the feedback about Shanna. I'm so glad she could help you add insurance on your new vehicle. We appreciate you as a customer. "
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Sharon Montgomery

May 8, 2025

5  out of  5
rating by Sharon Montgomery
"Susan Robinson was my agent I called to find out why my car insurance had gone up, when I expected to recieve a reduction with my policy. Susan said she would look into it for me. When Susan Robinson called me back she had good news, there was a mistake with my information about miles I drive, with her help my rate was reduced by a substantial amount. I recommend State Farm"
We responded:
"Sharon - I'm so glad Susan was able to solve your problem and reduce the cost of your insurance. Every dollar counts in this crazy world of inflation. Thanks for being a loyal customer. "
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Jim Nevill

March 21, 2025

5  out of  5
rating by Jim Nevill
"Renee, Susan and their team have been consistently knowledgable, professional, responsive and accommodating to all our insurance needs and requests. Highly recommend."
We responded:
"Thank you so much for the kind words, Jim! We’re thrilled to hear that the team has consistently met your expectations with their knowledge and professionalism and that we’ve been able to provide great customer service to you for your insurance needs. Your recommendation means the world to us, and we look forward to continuing to serve you! -Renee"
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Bob Fiddaman

February 28, 2025

5  out of  5
rating by Bob Fiddaman
"Susan was very professional in setting up insurance for my new car."
We responded:
"Bob, thank you so much for your kind words. I'm so happy that Susan was about to help you with your car insurance. We appreciate your business and look forward to continuing our great relationship. "
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Veronica Passalacqua

December 13, 2024

5  out of  5
rating by Veronica Passalacqua
"Renee and her team are fantastic. I have many policies, including personal vehicles, business liability, workers comp, and homeowners. I get prompt, friendly service every time I need it. Most recently Susan helped me price out a policy for a possible vehicle change, and at the same time updated the payment method for my business policy account - all on one friendly phone call. I highly recommend this office!"
We responded:
"Veronica - thank you for such a great review. I'm so happy to hear we have been able to provide you great service for your personal and business insurance needs. Your recommendation means the world to us. "
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Paul

November 23, 2024

5  out of  5
rating by Paul
"Always a positive experience when I have questions. I have five policies and received my annual billings. The staff was able to answer all my questions with easy. Supper knowledgeable and all my questions were addressed with confidence! Thanks again!"
We responded:
"Paul - thank you for your kind review. I'm glad you've had consistently positive experiences with your team and could get your insurance questions answered with confidence and ease. Thank you for having your insurance with our office."
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Sandra Velasquez

November 12, 2024

5  out of  5
rating by Sandra Velasquez
"Robin excels in customer service and understands insurance policies well. She is skilled at explaining them and is willing to do the calculations repeatedly to find the best fit for you."
We responded:
"Sandra, thank you for the kind words. We're thrilled to hear that Robin's expertise and dedication to finding the best fit for your insurance needs made such a difference. Your feedback means a lot to us. Renee"
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Jeanette Smylie

November 1, 2024

5  out of  5
rating by Jeanette Smylie
"We have had a great experience with this agency. They are always responsive to our requests and a pleasure to work with."
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Amelia LS

November 1, 2024

5  out of  5
rating by Amelia LS
"Susan at this office is amazing, prompt, efficient, great service. Super helpful and nice :)"
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Alex Blackburn

October 31, 2024

5  out of  5
rating by Alex Blackburn
"Shout out to Robin! She was an absolute joy to work with. She worked with us on a plan we really felt comfortable with. She answered each and every question we had. Thank you for taking the time to explain everything in detail!"
We responded:
"Thank you for the shout-out, Alex! I am so glad to hear that Robin made the process enjoyable and helped you find a plan that feels just right. Taking the time to answer questions and make sure you understand is what we strive for. We appreciate you choosing us! -Renee"
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Lisa Skinner

October 13, 2024

5  out of  5
rating by Lisa Skinner
"In times of uncertainty and then pure joy (due to divorce, fires, and my child graduating from college and moving out of state), I received a call from Ken Quinto in Renee’s Windsor office. Ken was helpful, kind, honest, and has a fabulous sense of humor. I appreciate the attention to detail and transparency he provided."
We responded:
"Thank you for your thoughtful review, Lisa! I am glad that Ken was able to provide the support, kindness, and transparency you needed during such important life transitions. It’s wonderful to hear that his attention to detail and sense of humor made a difference. If you ever need anything in the future, please don’t hesitate to reach out! -Renee"
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Melissa Maskell

August 23, 2024

5  out of  5
rating by Melissa Maskell
"Susan has been helping my family with our insurance needs for decades, so I trust her. When I opened my own business I needed a policy but I’m m a Reiki Master and Grief Specialist. I don’t fit into conversational business categories. She didn’t let me give up, she found me an affordable policy. Highly recommend."
We responded:
"Thank you for sharing your experience, Melissa! It’s wonderful to hear that Susan has been a loyal partner for your family’s insurance needs over the years. Susan’s dedication to helping you find the right coverage is what we strive for daily. We appreciate your recommendation and are here for you whenever you need us! -Renee"
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Melissa Tarzia

August 22, 2024

5  out of  5
rating by Melissa Tarzia
"Love working with the caring team at Renee Hyde's office! Everyone is very helpful and kind, Susan is a rockstar and they actually reach out to me for reviewing policies. Got a great bundle discount as well. I highly recommend this team!"
We responded:
"Thank you, Melissa, for your kind review! I am thrilled to hear that you’ve had such a positive experience with our team. Susan and the rest of our team care about making sure our customers are taken care of, and it’s nice to know that our dedication shines through. We look forward to continuing to serve you with the same level of care and attention! -Renee"
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Tracy Mitchell

August 22, 2024

5  out of  5
rating by Tracy Mitchell
"I have been with State Farm for 40 years. I have always loved working with Wenona Johnston since I have been with State Farm. She is very dedicated to making sure we are getting what we need for both our vehicles and our homeowners insurance. I have been very impressed how well both my husband and I are taken care of when it comes to anything we may have questions on. Very professional and will stay working with her until the day she decides to retire 😊"
We responded:
"Thank you, Tracy, for the review and for being a customer for 40 years! I am grateful to have you as part of our State Farm family. Wenona is indeed a dedicated professional, and it’s nice to hear that she has consistently provided you and your husband with top-notch service. We’ll be here to support you for many more years to come, and we’re honored to continue serving you. -Renee"
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Mary Hoffman

August 21, 2024

5  out of  5
rating by Mary Hoffman
"Today we reviewed our policies with Becca in Renee Hyde's office. We really appreciated her knowledge of what our existing policies covered and ability to explain in clear language exactly what was covered and advice on the adequacy of our coverage. She listened to our questions and was able to give clear answers. We appreciated that she had reached out to us and now rest easier having her clear explanations."
We responded:
"Thank you, Mary, for taking the time to share your experience! I am pleased to hear that Becca was able to provide you with a thorough review of your plans and offer clear, insightful advice. We appreciate you choosing our office, and we're here to help whenever you need us! -Renee"
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Hila Fichtelberg

August 16, 2024

5  out of  5
rating by Hila Fichtelberg
"Susan is amazing! I had a really complicated issue with a claim that was entered incorrectly. Susan went above and beyond to investigate the problem, resolve it, and ensure everything was fully corrected. She even made sure I received the money back, which was a huge relief (and definitely made me happy!). I know I was a bit demanding and frustrated at times, but Susan handled everything with professionalism and never took it personally. She truly fixed everything. If you need help, definitely ask for Susan!"
We responded:
"Thank you, Hila, for your kind feedback! I am thrilled to hear that Susan was able to resolve your issue and turn a frustrating situation into a positive experience. I appreciate your understanding and patience throughout the process, and I am glad Susan was there to assist you. We are here for you whenever you need us! -Renee"