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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pueblito Flores

September 4, 2025

5  out of  5
rating by Pueblito Flores
"They always help me with my needs and the good thing is that they have a guy who speaks Spanish and his name is Jose Diego and he was very nice customer service I been with State Farm for many years I love my insurance car w them Thanks Jose for helping me out w all my questions I appreciate it"
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Amanda Gordon

September 4, 2025

5  out of  5
rating by Amanda Gordon
"Luisa was very helpful this morning in brainstorming possible solutions for an insurance product, I really appreciate the time she took and follow up afterwards."
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Renee LoPilato

September 3, 2025

5  out of  5
rating by Renee LoPilato
"Lucas at the office worked hard to unravel Cross communications between State Farm and our mortgage provider. He was prompt and professional and patient."
We responded:
"Renee, thank you so much for the 5-star review! We love what we do and providing excellent customer service is our goal. Lucas was thrilled to receive your glowing review. Thank you!"
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sarah looney

August 27, 2025

5  out of  5
rating by sarah looney
"I always get to speak to a person and they are super helpful. I highly recommend!"
We responded:
"Sarah, thank you so much for the 5-star review! We enjoy working with you and all our customers, when you call or stop by the office. We are here for you and appreciate your business. "
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Barb Petersen

August 21, 2025

5  out of  5
rating by Barb Petersen
"Wenona at Rene Hyde State Farm is awesome! She has been instrumental in making sure all is going well. She has also been able to get me online access which has been a difficult challenge because of the complexity of our policies. I highly recommend this agency and Wenona"
We responded:
"Hi Barb, thank you so much for your kind words, recommendation and 5-star review! We're thrilled to hear that Wenona has been such a great help in managing your policies and getting you set up with online access. We truly appreciate your trust in our agency and look forward to continuing to serve you. If you ever need anything, don’t hesitate to reach out!"
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Kristine Daniels

August 21, 2025

5  out of  5
rating by Kristine Daniels
"I can’t say enough great things about Susan! From day one, she has been incredibly responsive, patient, and thorough in explaining all my options. She made what could have been a stressful process so simple and straightforward. Anytime I’ve had a question or needed help, she has gone above and beyond to make sure I was taken care of quickly and with a smile. It’s rare to find someone who truly cares about her clients the way she does. I feel confident knowing my coverage is in good hands and I highly recommend Susan to anyone looking for an agent who is professional, reliable, and genuinely invested in her clients best interest and peace of mind!"
We responded:
"Hi Kristine, thank you for the wonderful 5-star review! We’re really happy to hear that Susan has been so helpful and made everything easy for you. She truly cares about her clients, and it’s great to know you feel confident with your coverage. We appreciate your recommendation and are always here if you need anything in the future!"
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Luis Gonzalez

August 20, 2025

1  out of  5
rating by Luis Gonzalez
"State Farm has really gone down hill in the past years. I was able to find a provider that lowered my rates nearly 50% of what I was getting charged by State Farm. I particularly do not enjoy working with Luisa, as I feel very confrontational and defensive, and she also seems to be very disregarding and brushes me off. I cancelled my policy with them, and they prorate their services in such a strange and odd way. I've Experienced that sometimes they mistakenly assign cars to the wrong people in the household which can cause price hikes, and then will not take responsibility for it, nor will they reverse charges. Poor customer services. Would not recommend."
We responded:
"Hi Luis, Thank you for sharing your feedback. We’re sorry to hear that your experience with State Farm did not meet your expectations. We strive to provide excellent service to all our clients, and it's disappointing to learn that we fell short in your case. We appreciate you bringing these concerns to our attention, and we will take them into consideration as we continue to improve our processes and customer service. Thank you again for your honest review. We wish you all the best."
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Isabella Tullysmith

August 14, 2025

5  out of  5
rating by Isabella Tullysmith
"Very kind and helpful people! They helped me when I was thinking about switching insurance companies and made it so much easier for me to stay with them."
We responded:
"Isabella thank you so much for the 5-star review! I'm glad we were able to help you and please know how much we value your business!"
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Michelle Greule

July 18, 2025

5  out of  5
rating by Michelle Greule
"My experience with Renee Hyde and her staff has been extremely positive. My concerns and questions are answered professionally with a great knowledge base. I would highly recommend Renee’s agency. Thank you"
We responded:
"Hi Michelle, thank you so much for the 5-star review and recommendation. We're thrilled to hear you had a great experience and look forward to continuing to provide you positive and professional service. Thank you."
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Marty Tuttle

July 8, 2025

5  out of  5
rating by Marty Tuttle
"Susan was pleasant and helpful. She commands instant trust and affected actions quickly. Overall grade A service person and personality. If I was still running a team, I would poach her in a minute."
We responded:
"Hi Marty, thank you so much for the 5-star review. We're so glad Sue was able to help you with your insurance needs, and we agree, she is an amazing person and agent. "
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Katharine Norris

June 5, 2025

5  out of  5
rating by Katharine Norris
"Renee Hyde and her staff are extremely professional. Anytime I have ever needed help, they have responded promptly & thoroughly. I highly recommend them!"
We responded:
"Hi Katharine, Thank you for the 5-star review. We are so appreciative of your business and glad we were able to assist you. "
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Felipe Camacho

May 31, 2025

5  out of  5
rating by Felipe Camacho
"Becca is a total pleasure to work with – I highly recommend her. She’s very knowledgeable, friendly, and reliable."
We responded:
"Hi Felipe, thank you for the 5-star review and for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service that Becca provided. If you ever have any questions or need assistance, we’re here to help!"
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Kenny Gonzalez

May 30, 2025

5  out of  5
rating by Kenny Gonzalez
"Rebecca was very helpful and knowledgable with what I was looking for"
We responded:
"Hi Kenny, Thank you for the 5-star review. We appreciate your business. "
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Katie Glatzel

May 30, 2025

5  out of  5
rating by Katie Glatzel
"I worked with Rebecca Garner in regards to a life insurance policy. She was very professional, detailed and thorough in explaining various options available to me. She listened to my concerns and was able to satisfied my questions. Her engaging attitude made the process go smoothly. I would highly recommend speaking with Rebecca for any of your life insurance questions."
We responded:
"Hi Katie, Thank you so much for the 5-star review! We are glad that Rebecca was able to help you with your life insurance needs. We look forward to continuing to support all your insurance needs."
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Cedric Kong

May 30, 2025

5  out of  5
rating by Cedric Kong
"Susan was a great help when I had family living out of the country and I needed help sorting out auto and life insurances. And even after I moved to a new state, Rebecca continued to help me with renters insurance. Both were very responsive and a pleasure to work with, and I would highly recommend!"
We responded:
"HI Cedric, thank you so much for your 5-star review! We are delighted to know you had a great experience with Susan in our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lewis Jester

May 30, 2025

5  out of  5
rating by Lewis Jester
"Luisa did an excellent job helping us through arranging a CA Fair Plan insurance after State Farm sent us a non-renewal notice."
We responded:
"Hi Lewis, thank you so much for the 5-star review. We appreciate your business and are glad that Luisa was able to provide you with excellent customer service arranging CA Fair Plan Insurance."
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Joe Messina

May 28, 2025

5  out of  5
rating by Joe Messina
"This review is for Susan Robinson. There was a problem with my appointment, it was going to be cancelled. Susan found time to take me in to go over my policy, Susan explained my policy clearly and easy to understand. Thank You Susan, you really helped with the questions I had."
We responded:
"Hi Joe, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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David Hayward

May 25, 2025

5  out of  5
rating by David Hayward
"Susan at Renee Hyde always goes above and beyond to help, and never makes me feel rushed. Seems like she makes a special effort to remember each customer and the particulars of their situation."
We responded:
"Hi David, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Archie Eckles

May 19, 2025

4  out of  5
rating by Archie Eckles
"Longtime Customer , they take care of me No complaints...."
We responded:
"Hi Archie. Thank you for taking the time to give us a review. We really value your business and loyalty. Thank you for being a long time insurance customer of ours. "
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Jim Whitten

May 16, 2025

1  out of  5
rating by Jim Whitten
"I dealt with Shanna at State Farm in Windsor and was very pleased with my results, I just purchased a new vehicle and needed to get it under insurance while taking a previously owned vehicle lower insurance as I was about ready to sell it and Shannon was extremely helpful in getting all this done. I also wanted to get some information about looking at my homeowners insurance coverage and she happily was able to start setting up an appointment with me and another agent in the office who is much better at this part of the insurance policy."
We responded:
"Jim. thank you for the feedback about Shanna. I'm so glad she could help you add insurance on your new vehicle. We appreciate you as a customer. "
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Sharon Montgomery

May 8, 2025

5  out of  5
rating by Sharon Montgomery
"Susan Robinson was my agent I called to find out why my car insurance had gone up, when I expected to recieve a reduction with my policy. Susan said she would look into it for me. When Susan Robinson called me back she had good news, there was a mistake with my information about miles I drive, with her help my rate was reduced by a substantial amount. I recommend State Farm"
We responded:
"Sharon - I'm so glad Susan was able to solve your problem and reduce the cost of your insurance. Every dollar counts in this crazy world of inflation. Thanks for being a loyal customer. "
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Jim Nevill

March 21, 2025

5  out of  5
rating by Jim Nevill
"Renee, Susan and their team have been consistently knowledgable, professional, responsive and accommodating to all our insurance needs and requests. Highly recommend."
We responded:
"Thank you so much for the kind words, Jim! We’re thrilled to hear that the team has consistently met your expectations with their knowledge and professionalism and that we’ve been able to provide great customer service to you for your insurance needs. Your recommendation means the world to us, and we look forward to continuing to serve you! -Renee"
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Bob Fiddaman

February 28, 2025

5  out of  5
rating by Bob Fiddaman
"Susan was very professional in setting up insurance for my new car."
We responded:
"Bob, thank you so much for your kind words. I'm so happy that Susan was about to help you with your car insurance. We appreciate your business and look forward to continuing our great relationship. "
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Veronica Passalacqua

December 13, 2024

5  out of  5
rating by Veronica Passalacqua
"Renee and her team are fantastic. I have many policies, including personal vehicles, business liability, workers comp, and homeowners. I get prompt, friendly service every time I need it. Most recently Susan helped me price out a policy for a possible vehicle change, and at the same time updated the payment method for my business policy account - all on one friendly phone call. I highly recommend this office!"
We responded:
"Veronica - thank you for such a great review. I'm so happy to hear we have been able to provide you great service for your personal and business insurance needs. Your recommendation means the world to us. "
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Paul

November 23, 2024

5  out of  5
rating by Paul
"Always a positive experience when I have questions. I have five policies and received my annual billings. The staff was able to answer all my questions with easy. Supper knowledgeable and all my questions were addressed with confidence! Thanks again!"
We responded:
"Paul - thank you for your kind review. I'm glad you've had consistently positive experiences with your team and could get your insurance questions answered with confidence and ease. Thank you for having your insurance with our office."