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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Skinner

October 13, 2024

5  out of  5
rating by Lisa Skinner
"In times of uncertainty and then pure joy (due to divorce, fires, and my child graduating from college and moving out of state), I received a call from Ken Quinto in Renee’s Windsor office. Ken was helpful, kind, honest, and has a fabulous sense of humor. I appreciate the attention to detail and transparency he provided."
We responded:
"Thank you for your thoughtful review, Lisa! I am glad that Ken was able to provide the support, kindness, and transparency you needed during such important life transitions. It’s wonderful to hear that his attention to detail and sense of humor made a difference. If you ever need anything in the future, please don’t hesitate to reach out! -Renee"
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Melissa Maskell

August 23, 2024

5  out of  5
rating by Melissa Maskell
"Susan has been helping my family with our insurance needs for decades, so I trust her. When I opened my own business I needed a policy but I’m m a Reiki Master and Grief Specialist. I don’t fit into conversational business categories. She didn’t let me give up, she found me an affordable policy. Highly recommend."
We responded:
"Thank you for sharing your experience, Melissa! It’s wonderful to hear that Susan has been a loyal partner for your family’s insurance needs over the years. Susan’s dedication to helping you find the right coverage is what we strive for daily. We appreciate your recommendation and are here for you whenever you need us! -Renee"
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Melissa Tarzia

August 22, 2024

5  out of  5
rating by Melissa Tarzia
"Love working with the caring team at Renee Hyde's office! Everyone is very helpful and kind, Susan is a rockstar and they actually reach out to me for reviewing policies. Got a great bundle discount as well. I highly recommend this team!"
We responded:
"Thank you, Melissa, for your kind review! I am thrilled to hear that you’ve had such a positive experience with our team. Susan and the rest of our team care about making sure our customers are taken care of, and it’s nice to know that our dedication shines through. We look forward to continuing to serve you with the same level of care and attention! -Renee"
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Tracy Mitchell

August 22, 2024

5  out of  5
rating by Tracy Mitchell
"I have been with State Farm for 40 years. I have always loved working with Wenona Johnston since I have been with State Farm. She is very dedicated to making sure we are getting what we need for both our vehicles and our homeowners insurance. I have been very impressed how well both my husband and I are taken care of when it comes to anything we may have questions on. Very professional and will stay working with her until the day she decides to retire 😊"
We responded:
"Thank you, Tracy, for the review and for being a customer for 40 years! I am grateful to have you as part of our State Farm family. Wenona is indeed a dedicated professional, and it’s nice to hear that she has consistently provided you and your husband with top-notch service. We’ll be here to support you for many more years to come, and we’re honored to continue serving you. -Renee"
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Mary Hoffman

August 21, 2024

5  out of  5
rating by Mary Hoffman
"Today we reviewed our policies with Becca in Renee Hyde's office. We really appreciated her knowledge of what our existing policies covered and ability to explain in clear language exactly what was covered and advice on the adequacy of our coverage. She listened to our questions and was able to give clear answers. We appreciated that she had reached out to us and now rest easier having her clear explanations."
We responded:
"Thank you, Mary, for taking the time to share your experience! I am pleased to hear that Becca was able to provide you with a thorough review of your plans and offer clear, insightful advice. We appreciate you choosing our office, and we're here to help whenever you need us! -Renee"
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Hila Fichtelberg

August 16, 2024

5  out of  5
rating by Hila Fichtelberg
"Susan is amazing! I had a really complicated issue with a claim that was entered incorrectly. Susan went above and beyond to investigate the problem, resolve it, and ensure everything was fully corrected. She even made sure I received the money back, which was a huge relief (and definitely made me happy!). I know I was a bit demanding and frustrated at times, but Susan handled everything with professionalism and never took it personally. She truly fixed everything. If you need help, definitely ask for Susan!"
We responded:
"Thank you, Hila, for your kind feedback! I am thrilled to hear that Susan was able to resolve your issue and turn a frustrating situation into a positive experience. I appreciate your understanding and patience throughout the process, and I am glad Susan was there to assist you. We are here for you whenever you need us! -Renee"
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cnovakrich6810

August 16, 2024

5  out of  5
rating by cnovakrich6810
"We moved here from Nebraska and we found Susan. Susan was amazing! We had a complex case with our policies set up back in NE and she handled it with a smile. We know she worked tirelessly on our cars and we could not be more grateful. She even got to know us a little bit and made tons of recommendations about places around the Sonoma county. By the end of the couple of weeks she took to make everything right (did I mention how complex our cases were?) I felt like I knew her like an old friend. Would highly recommend the State Farm agency with Rene and specifically working with Susan. Thank you Susan!!"
We responded:
"Thank you for sharing your experience! I am thrilled to hear that Susan was able to assist you with such care and dedication, especially with the complexity of your plans. Moving from another state can be challenging, and I am glad Susan was there to make the process seamless for you. Susan and the rest of our team are here for you! -Renee"
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Joseph Brannon

August 16, 2024

5  out of  5
rating by Joseph Brannon
"It’s the best insurance company ever when it comes to customer service. Wenona was the most helpful person ever! Wenona knows a lot about insurance policy’s which made it easy to decide what was best for me. Thank you Wenona for all your efforts! Thank you State Farm for being there for me."
We responded:
"Thank you, Joseph, for your five-star review! I am thrilled to hear that you had such a positive experience with our office and that Wenona was able to assist you so effectively. We look forward to continuing to provide the excellent service you deserve! -Renee"
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Lynnette Barlesi

August 16, 2024

5  out of  5
rating by Lynnette Barlesi
"I’ve been a client of Renee’s since 2009. Susan is my go-to in the office. Whether I have a question, need assistance with a change, or need help with a claim, Susan has all the answers and is friendly and patient (sometimes I have a lot of questions!). Thank you, Susan for being wonderful you!"
We responded:
"Thank you so much, Lynnette, for your review and for being a loyal customer since 2009! It's nice to hear that Susan has been your go-to person and that she’s been able to assist you with friendliness and patience over the years. Susan and the rest of our team are happy to help! -Renee"
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Jeff Basham

August 15, 2024

5  out of  5
rating by Jeff Basham
"I've had the pleasure of working with Renee Hyde's State Farm Insurance Office for several years now, and I can't say enough good things about my experience. From the moment I walked in, I was greeted with warmth and professionalism, making me feel immediately at ease. Renee's team truly understands the importance of personalized service, and they go above and beyond to meet the needs of their clients. A special shoutout goes to Susan Robinson, one of their standout agents. Susan is not only incredibly knowledgeable but also exceptionally attentive and kind. She took the time to carefully explain all the options available for both my car and homeowner insurance, ensuring I felt confident in my choices. Her dedication to finding the best coverage at a competitive rate was evident, and she made the entire process smooth and stress-free. What really impressed me was Susan’s ability to break down complex insurance jargon into simple terms, making sure I understood every detail. She was patient with all my questions and provided valuable insights that I hadn’t considered. It’s clear that Susan genuinely cares about her clients and their well-being, which is a rare quality to find. Overall, Renee Hyde's State Farm Insurance Office is a top-notch establishment. Their commitment to customer satisfaction make them the best choice for anyone in need of car, homeowner, life or other insurance products. I highly recommend them to anyone looking for reliable, friendly, and professional service!"
We responded:
"Thank you, Jeff, for your kind words and thoughtful review! I am thrilled to hear that you've had such a positive experience with our office over the years. Providing personalized and professional service is at the core of what we do, and I am delighted that Susan was able to assist you with the care and attention you deserve. Thank you for choosing us! -Renee"
Profile photo of Scott Russell

Scott Russell

August 15, 2024

5  out of  5
rating by Scott Russell
"*Aug. 2024 update: I was finally able to get all of my policies moved over to State Farm, in large part due to the hard work and advocacy of the agents at Renee’s office. And while I would have made the move solely on the basis of quality of care, I further discovered that by moving over to State Farm the annual cost of my policies significantly decreased, while the coverage provided by those policies significantly increased. Those policies were with a good company, but the care that State Farm provides through Renee Hyde’s office is best in class. I said it last year and I’ll say it again in 2024, do yourself a favor and give Renee Hyde’s office a call. *Original review: The Renee Hyde office is absolutely the best. I currently have policies with multiple insurance companies, and while there are other good offices out there , Renee’s office is at a whole different level. They provide service in a way that one rarely receives when doing business today. They check in on me periodically, make sure that my coverage is where I want it, and get ahead of any potential problems. When there are problems on my end (had a bank computer go haywire recently, freezing my auto payments) they graciously and patiently go through the trouble of fixing things in a way that makes it easiest for me. Everyone at the office is amazing, and they all go above and beyond, whether I’ve spent hours on the phone with them over the years, or am speaking to someone for the first time. The care that they’ve demonstrated for me over the years gives me a feeling of safety that I can’t imagine getting anywhere else, and that is priceless. I would expect all this service to come at a premium, but while recently comparing policies I have discovered I can lower my monthly payments and get better coverage by moving my other policies to State Farm. At this point I only insure elsewhere if State Farm won’t insure it. But if all of that isn’t enough, Renee’s office is there when it really counts. A few years ago I was involved in a situation that necessitated over 1M in insurance coverage, which I thankfully had. State Farm stepped in and took care of everything and made sure that everyone was made whole. As someone who’s entire life could have been ruined within a single day, and was saved by State Farm and the folks at this office, I’ll tell you to do yourself a favor and give them a call. You need insurance, and you want to be holding it through this office. The bottom line is that State Farm is best in class, and Renee Hyde’s office seems to have taken their play book out of a classic movie starring Jimmy Stewart. If you want to do business with people who treat you like family, call Renee Hyde’s office."
We responded:
"Hello, Scott! Your incredibly detailed and heartfelt review blew my team and me away. We appreciate the time you took to share your experience, and it has been our absolute pleasure to partner with you through life’s ups and downs! Please never hesitate to reach out, Good Neighbor! -Renee"
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Carley H

August 15, 2024

5  out of  5
rating by Carley H
"I worked with Wenona and she was so amazing! Very helpful and provided the best customer service in helping me get a life insurance policy going for both my daughter and I!"
We responded:
"Thank you for your positive review, Carley! I am glad to hear that Wenona provided amazing service and helped you get a life insurance plan for both you and your daughter. Your satisfaction is our top priority, and we look forward to working with you again soon! -Renee"
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joseph kettles

August 15, 2024

5  out of  5
rating by joseph kettles
"Absolutely the most professional insurance agent I have ever dealt with. I needed quotes on my rentals, vehicles and renter insurance. Talked with Wenona Johnston, she was extremely knowledgeable and knew exactly what I needed and gave me a great price and is saving me a lot of money. I will be a life long client with this Agency. Thank you Wenona and the team at Renee Hyde office."
We responded:
"Thank you for your kind review, Joseph! I am glad to hear that Wenona provided you with such a professional and knowledgeable experience. Wenona and the rest of our team look forward to working with you for more years to come! -Renee"
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James Garner

August 15, 2024

5  out of  5
rating by James Garner
"I have been with State Farm for a few years now and I really appreciate how my regular agent, Rebecca, helped me choose the set of insurance policies that would actually help me and my situation. The entire office staff is wonderful. I encourage anyone in search of quality benefits with a quality staff to inquire here."
We responded:
"Thank you for choosing State Farm and for your kind words about Rebecca and our team, James! I am so glad to hear that Rebecca was able to help you choose the right insurance plans tailored to your needs. We are committed to providing the quality service you deserve! -Renee"
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Lucky O'Neil

June 28, 2024

5  out of  5
rating by Lucky O'Neil
"Outstanding service in everyway. Great at answering questions and problem solving !"
We responded:
"Thank you for the five-star review, Lucky! I am delighted to hear that you found our service outstanding in every way. It’s nice to know that we could effectively answer your questions and solve any problems you had. We are here for you whenever you need us! -Renee"
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Megan McCullough

June 13, 2024

5  out of  5
rating by Megan McCullough
"Susan managed my needs in a friendly prompt manner. She is very knowledgeable in her field & I have found her very personable & professional. She helped me with my requests & helped me to understand the process. She will continue to follow up to be sure all that I requested in completed in a timely manner."
We responded:
"Thank you for your kind review, Megan! I am happy to hear that Susan managed your needs promptly and professionally. Her knowledge and personable approach are appreciated on our team, and I am glad she could help you understand the process clearly. We are here for you whenever you need us! -Renee"
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Richard Bruhn

June 13, 2024

5  out of  5
rating by Richard Bruhn
"Amazing experience, they broke down every single question for me helping me understand exactly what i was buying and they had a great attitude while doing it."
We responded:
"Thank you for the five-star review, Richard! I am thrilled to hear that our team was able to break down each question and help you understand your purchase clearly. It's nice to know that our positive attitude made the process even better for you. If you have any more questions or need further assistance, please don't hesitate to reach out! -Renee"
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William Smith

June 5, 2024

5  out of  5
rating by William Smith
"We are clients of State Farm through Renee Hyde, Agent. Recently, we were contacted by Rebecca Garner of the Renee Hyde office who reviewed our policies and suggested some updates. We found Rebecca to be very knowledgeable and helpful in delivering clear explanations of coverage and of policy terminology. Rebecca conveyed a guide sense of concern for our personal well-being. We highly recommend Rebecca. William Smith and Bonnie Berkeley. r"
We responded:
"Thank you for your thoughtful review! I am delighted to hear that Rebecca provided knowledgeable and helpful service. Our team cares about you! If you need any further assistance, please don't hesitate to reach out! -Renee"
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Jacy Resendez

May 30, 2024

5  out of  5
rating by Jacy Resendez
"I love having this office as my insurance agent. Robin always makes time to answer my questions and never makes it feel like I'm bothering her. I feel like my family and I are truly cared about because the staff takes the time to listen to me and my needs. It's not about what they can sell me!"
We responded:
"Thank you for your heartfelt review, Jacy! I am thrilled to hear that you feel cared for and appreciated by our team. Robin and the rest of our staff strive to provide attentive and personalized service, and your kind words mean a lot to us. If you need any further assistance, please don't hesitate to reach out! -Renee"
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Alexandra Boynton

May 6, 2024

5  out of  5
rating by Alexandra Boynton
"Renee Hyde insurance is the best!! Wenona has been excellent at meeting my insurance needs for my business. She is prompt at emails and phone calls and is available anytime for things that may come up for my business needs. Her customer service skills are impeccable!! She is fast, friendly, and amazing at details!!! I have thoroughly enjoyed working with them!! I would highly recommend them for all businesses!!"
We responded:
"Thank you, Alexandra, for your kind review and recommendation! I am thrilled to hear that Wenona has been excellent at meeting your insurance needs for your business and has provided you with amazing customer service. If you ever have any questions or need assistance in the future, please don't hesitate to reach out! -Renee"
Profile photo of Bonnie Stanley

Bonnie Stanley

April 17, 2024

5  out of  5
rating by Bonnie Stanley
"Just got insurance today on my RV with Becca really good service. She was really nice and a really good price. Thanks for all the help Becca."
We responded:
"Thank you, Bonnie, for the positive review and for choosing us for your RV insurance needs! I am thrilled to hear that Becca provided you with excellent service and helped you find a plan at a great price. Don't hesitate to reach out if you have any questions or need further assistance. Safe travels! -Renee"
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930 Shiloh Owner LLC (Ryan Phillips)

March 29, 2024

5  out of  5
rating by 930 Shiloh Owner LLC (Ryan Phillips)
"We have our renters policy and health policy with State Farm. Robin manages Renee's office extremely well! They are all super friendly and helpful with all of your insurance needs. I always send my tenants to them for exactly these reasons!!"
We responded:
"Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Robin and the rest of our team have been instrumental in providing excellent service for your insurance plans. We're proud to have a team that is super friendly and always willing to go the extra mile to assist our customers. We're here to help in any way we can in the future! -Renee"
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LaCheryle Courtney

March 28, 2024

5  out of  5
rating by LaCheryle Courtney
"My agent Joe is the best thing going I love State farm because of Joe what I don't understand he makes clear I'm going through hard times in my life right now listen to Joe or rather Joe listening to me makes my day better give this man a raise he's an excellent worker and I mean that from the bottom of my heart if you need to call me I will tell you the same thing thank God for Joe and State farm. ❤️💯"
We responded:
"Thank you for your kind words, LaCheryle! We're thrilled to hear that Joe has provided you with great service and support during this challenging time. If you ever need anything else or have any questions, please don't hesitate to reach out! -Renee "
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Candace Messner

March 22, 2024

5  out of  5
rating by Candace Messner
"Really happy with State Farm and I love that I get to talk to a real person who is familiar with my account when I call. I have renters insurance through State Farm and recently switched my car insurance to State Farm as well. Rebecca Garner is the agent who helped me, and she was very knowledgeable and clearly explained my options. I highly recommend State Farm and the Renee Hyde office!"
We responded:
"Thank you for the five-star review, Candace! I am so glad you are pleased working with our team and we are happy to assist you with all your insurance plans. Rebecca and the rest of our team are here for you! – Renee "
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Lizzie Scally

March 22, 2024

5  out of  5
rating by Lizzie Scally
"Susan Robinson is such a wonderful insurance agent. She is always very quick to respond and always addresses all our insurance needs. I have never had such an attentive insurance agent before. I am so glad I made the switch the State Farm."
We responded:
"Thank you, Lizzie, for your kind words about Susan! We’re thrilled to hear that Susan has provided you with such excellent service and has been attentive to all your insurance needs. If there’s anything else we can assist you with, please don’t hesitate to reach out. – Renee "